
NEED HELP?
FREQUENTLY ASKED QUESTIONS
How can I check my ring size?
Finding your perfect fit is easy. Use our ring size guide to measure at home in minutes. We recommend measuring in the evening when fingers are slightly larger for the most accurate result. If you're between sizes, we suggest sizing up.
What is my jewelry made from?
Every HERMIND piece begins with 925 Sterling Silver — then plated with 14K or 18K Gold, depending on the design. The result? Jewelry that looks and feels luxurious from the very first wear. They can get wet, but to keep that golden finish at its best, we recommend avoiding chlorine, salt water, perfumes, creams, and harsh chemicals. With a little care, your piece will stay as beautiful as the moment it arrived.
How long does delivery take?
HERMIND ships worldwide. Orders are carefully packed in premium packaging and dispatched within 48 hours. Delivery typically takes 5–12 business days depending on your location. Wherever you are in the world, your jewelry will find its way to you. ✈️
Will my jewelry tarnish or lose its color?
We craft every HERMIND piece from 925 Sterling Silver with 14K or 18K Gold plating — chosen specifically for their durability and lasting brilliance. With proper care, your jewelry will keep its shine and color for years to come. Because you deserve pieces that last as long as the memories they represent.
Can I return or exchange my order?
Shop with confidence. If your piece isn't everything you imagined, we accept returns and exchanges within 14 days of delivery — no stress, no hassle. Items must be unworn and in original packaging. Just reach out to us at support@hermindjwlry.com and we'll make it right. Because at HERMIND, your satisfaction is part of the experience. 🖤